How do I create an account?
Click "Sign in" in the header and switch to Register, or visit /auth/register. You need an email address, a password, and agreement to our terms. Takes about 30 seconds.
How do I reset my password?
On the sign-in page, click "Forgot password" and enter your email. We email a secure reset link that expires in 1 hour. If you do not receive the email, check your spam folder.
How do I change my email address?
Sign in, go to Account → Security → Email address, enter the new email and your current password. We email a confirmation link to the new address; the change takes effect once you click it.
How do I delete my account?
Account → Privacy → Delete account. We anonymise your data within 30 days of confirmation, except where transaction history must be retained for tax compliance (up to 6 years).
How is my data protected?
We are GDPR compliant. We never sell user data. Buyer and seller addresses are only shared with the courier and the counter-party at the point of dispatch. You can download or delete your data at any time from Account → Privacy.
Still need help?
Contact support