What is Cyclesite and how does it work?

Cyclesite is a UK marketplace for buying and selling used bikes. Sellers photograph the bike's serial number when listing, and we check it against stolen bike databases before it goes live. Buyers browse for free, message sellers, and pay through Stripe with escrow protection. Listing fees start from £10.99.

Is it safe to buy a second-hand bike on Cyclesite?

Yes. The serial number photo that sellers provide when listing does two things: it proves the seller physically has the bike, and it lets us check the serial against stolen bike databases. If the bike comes back as reported stolen, the listing is blocked. Payments go through Stripe with escrow, so your money is held until you confirm you're happy. If something goes wrong, our dispute team can step in. You can also check any bike yourself for free at cyclesite.co.uk/stolen-bikes.

How much does it cost to sell a bike?

Listing fees start from £10.99 for a standard listing. Auction listings may include additional fees. There are no hidden charges, and you can see the full pricing breakdown on our pricing page before you list.

What bikes can I find on Cyclesite?

Everything from road bikes and mountain bikes to electric bikes, gravel bikes, hybrids, kids' bikes, and folding bikes. You'll find popular brands like Specialized, Trek, Giant, Canyon, Cannondale, and Brompton, plus smaller and boutique brands. Listings cover the whole of the UK, with bikes available in London, Manchester, Birmingham, Edinburgh, Bristol, and hundreds of other towns and cities.

How are payments handled?

Secure payments are available through Stripe. When you choose to pay through the platform, your money can be held in escrow until you've confirmed the bike matches the listing. Buyers and sellers can also arrange payment directly if they prefer.

Buyer Protection

How secure delivery, the 48-hour inspection window, and dispute resolution work.

What is Buyer Protection?

Buyer Protection holds your payment in Stripe escrow until you confirm the bike matches the listing. It covers courier shipping, a 48-hour inspection window, and dispute resolution by a human on our UK team.

How do I report a suspicious listing?

Use the Report button on any listing page. Describe the issue, suspected stolen, misdescribed, duplicate, and our team reviews it within 24 hours. Confirmed violations get the listing removed and the seller suspended.

How is my data protected during a sale?

Buyer and seller addresses are only shared with the courier and the counter-party at the point of dispatch. Your full address, phone, and email stay private during browsing and messaging. We are GDPR compliant and never sell user data.

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