How do I sell a bike safely?
Meet buyers in a public place, keep communication on Cyclesite messages so you have an audit trail, and do not release the bike until payment is confirmed in your account. When Buyer Protection launches, payment will run through Stripe at checkout for added security.
How do I report a suspicious buyer?
Use the Report button from your messages thread or email our safety team. Common red flags: pushing you to move the conversation off Cyclesite, offering over the asking price, or overpayment and refund requests.
Still need help?
Contact support