How do I sell a bike safely?
Meet buyers in a public place, confirm payment clears (Stripe at checkout, never bank transfer or cash app), and keep communication on Cyclesite messages so you have an audit trail. Do not release the bike until payment is confirmed in your account.
How do I report a suspicious buyer?
Use the Report button from your messages thread or email our safety team. Common red flags: asking to complete the sale off-platform, offering over asking, asking for your bank details outside the Buyer Protection flow.
Still need help?
Contact support