Intellectual Property & Takedown Policy
Cyclesite respects intellectual property rights and complies with the Copyright, Designs and Patents Act 1988 (CDPA). This policy explains how to report IP infringement and our takedown procedure.
1. Our Commitment
Cyclesite takes intellectual property rights seriously. We will promptly act on valid reports of infringement by:
- Removing or disabling access to infringing content
- Notifying the user who posted the content
- Taking further action against repeat infringers, up to and including permanent account termination
2. Types of Infringement
2.1 Copyright Infringement
Using someone else's copyrighted work without permission. On Cyclesite, this most commonly involves:
- Photographs — Using another seller's photos, stock images, or manufacturer images without permission
- Listing descriptions — Copying another seller's description text
- Reviews — Reproducing copyrighted editorial content
2.2 Trade Mark Infringement
Unauthorised use of registered or unregistered trade marks. This includes:
- Counterfeit goods — Listing items with fake brand labels, logos, or badges
- Misleading branding — Describing a bike or component as a particular brand when it is not
- Unauthorised use of logos — Using brand logos in listings without authorisation
2.3 Design Right Infringement
Copying a registered or unregistered design. This may apply to custom frames, components, or accessories that are protected by UK design rights.
3. How to Report Infringement (Takedown Request)
If you believe your intellectual property has been infringed on Cyclesite, send a takedown notice to:
Your notice must include:
- Your identity — Full name, company (if applicable), and contact details
- Identification of the IP right — Description of the copyrighted work, trade mark registration number, or design right being infringed
- The infringing content — URL(s) of the listing(s) or content on Cyclesite that you believe infringe your rights
- Basis of the claim — Explanation of how the content infringes your rights
- Good faith statement — A statement that you have a good faith belief that the use of the material is not authorised by the IP owner, its agent, or the law
- Accuracy statement — A statement that the information in the notice is accurate and that you are authorised to act on behalf of the IP owner
- Signature — Your electronic or physical signature
Warning
Knowingly submitting a false or misleading takedown notice may result in legal liability. Under UK law, you may be liable for damages (including costs and legal fees) if you materially misrepresent that content is infringing.
4. Our Takedown Process
| Step | Action | Timescale |
|---|---|---|
| 1. Receipt | We acknowledge your takedown notice | Within 2 working days |
| 2. Review | We assess the notice for completeness and validity | Within 3 working days |
| 3. Action | If valid, the content is removed or access is disabled. The user is notified | Within 5 working days |
| 4. Counter-notice | The user may submit a counter-notice if they believe the takedown was in error | Within 14 days of removal |
| 5. Resolution | If a valid counter-notice is received, we notify the complainant. Content may be restored unless legal proceedings are initiated | Within 10 working days |
5. Counter-Notices
If your listing was removed due to a takedown notice and you believe this was in error, you may submit a counter-notice to legal@cyclesite.co.uk including:
- Your name and contact details
- Identification of the content that was removed and where it appeared
- A statement under penalty of perjury that you have a good faith belief that the content was removed in error or misidentification
- Your consent to the jurisdiction of the courts of England and Wales
- Your electronic or physical signature
Upon receipt of a valid counter-notice, we will forward it to the original complainant. If the complainant does not initiate legal proceedings within 14 days, we may restore the content.
6. Repeat Infringers
Cyclesite operates a repeat infringer policy. Users who receive multiple valid IP complaints may face:
- First offence — Content removal and formal warning
- Second offence — Content removal and 30-day account restriction
- Third offence — Permanent account termination
We may deviate from this scale where circumstances warrant, for example where infringement is clearly wilful or commercial in nature.
7. Cyclesite's Own IP
The Cyclesite name, logo, design, and all original content on this platform are the intellectual property of TPSTORES LIMITED. You may not use our trade marks, copy our content, or reproduce our design without prior written permission.
Exceptions are granted for:
- Fair dealing for the purposes of criticism, review, or news reporting (CDPA 1988, Sections 29–30)
- Linking to our platform from your own website or social media
- Embedding our widgets using our official embed code
7A. Database Rights & Data Protection
The databases forming part of Cyclesite — including listings, pricing data, sold-price data, valuations, seller information, images, search indices, and all other structured or unstructured data collections — are protected by the sui generis database right under the Copyright and Rights in Databases Regulations 1997 (SI 1997/3032, implementing Directive 96/9/EC as retained in UK law).
TPSTORES LIMITED has made and continues to make substantial investment in obtaining, verifying, and presenting the contents of these databases. Without our prior written consent, you may not:
- Extract (permanently or temporarily transfer) all or a substantial part of the contents of any database to another medium by any means or in any form
- Re-utilise (make available to the public) all or a substantial part of the contents of any database by any means
- Repeatedly and systematically extract or re-utilise insubstantial parts of the contents of any database in a manner that conflicts with normal exploitation or unreasonably prejudices our legitimate interests
Scraping and Automated Data Extraction
Using robots, scrapers, spiders, crawlers, or any automated tool to access, download, copy, or extract data from Cyclesite is strictly prohibited and constitutes infringement of our database rights, breach of our Terms of Service, and may constitute an offence under the Computer Misuse Act 1990. We actively monitor for and pursue all violations. See Section 9 of our Terms of Service for full details.
The selection, coordination, arrangement, and original expression of content on the platform also constitutes a copyrighted compilation under the CDPA 1988, Section 3(1)(a). Reproduction of such compilations requires our prior written consent.
Personal data within our databases is additionally protected by the UK GDPR and Data Protection Act 2018. Scraping personal data from our platform without a lawful basis constitutes unlawful processing and may be reported to the Information Commissioner's Office.
8. Applicable Law
This policy is governed by UK intellectual property law, including:
- Copyright, Designs and Patents Act 1988 (CDPA)
- Copyright and Rights in Databases Regulations 1997 (SI 1997/3032)
- Trade Marks Act 1994
- The E-Commerce Regulations 2002 (hosting defence)
- Registered Designs Act 1949
- Computer Misuse Act 1990 (unauthorised access)
- UK GDPR and Data Protection Act 2018 (personal data in databases)
9. Contact
IP Complaints & Takedown Requests
Email: legal@cyclesite.co.uk
TPSTORES LIMITED, 128 City Road, London, EC1V 2NX