What is Cyclesite and how does it work?

Cyclesite is a UK marketplace for buying and selling used bikes. Sellers photograph the bike's serial number when listing, and we check it against stolen-bike databases before it goes live. Buyers browse for free, message sellers, and pay through Stripe with escrow protection. Listing is free during our launch.

Is it safe to buy a second-hand bike on Cyclesite?

Yes. The serial number photo that sellers provide when listing does two things: it proves the seller physically has the bike, and it lets us check the serial against stolen-bike databases. If the bike comes back as reported stolen, the listing is blocked. Payments go through Stripe with escrow, so your money is held until you confirm you're happy. If something goes wrong, our dispute team can step in. You can also check any bike yourself for free at cyclesite.co.uk/stolen-bikes.

How much does it cost to sell a bike?

Listing is free during our launch. Auction listings may include additional fees. There are no hidden charges, and you can see the full pricing breakdown on our pricing page before you list.

What bikes can I find on Cyclesite?

Everything from road bikes and mountain bikes to electric bikes, gravel bikes, hybrids, kids' bikes, and folding bikes. You'll find popular brands like Specialized, Trek, Giant, Canyon, Cannondale, and Brompton, plus smaller and boutique brands. Listings cover the whole of the UK, with bikes available in London, Manchester, Birmingham, Edinburgh, Bristol, and hundreds of other towns and cities.

How are payments handled?

Secure payments are available through Stripe. When you choose to pay through the platform, your money can be held in escrow until you've confirmed the bike matches the listing. Buyers and sellers can also arrange payment directly if they prefer.

Cookies Policy | Cyclesite

Your Cookie Choices

You can manage your cookie preferences at any time. Essential cookies cannot be disabled as they are required for the website to function.

Manage Cookie Settings

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

This Cookie Policy complies with the UK Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR).

Legal Basis for Cookies

We use cookies under the following legal bases:

Strictly Necessary (Essential): These cookies are essential for the website to function and do not require consent under PECR.
Consent: Analytics, functional, and marketing cookies are only set after you provide consent via our cookie banner.

1. Essential Cookies (Strictly Necessary)

These cookies are required for the website to function. They enable core functionality such as security, session management, and accessibility. You cannot disable these cookies.

Cookie Name	Provider	Purpose	Duration
cs_session	Cyclesite	Maintains your login session (httpOnly)	24 hours
cs_csrf	Cyclesite	Security: prevents cross-site request forgery (double-submit token)	Session
cs_consent_v1	Cyclesite	Stores your cookie preferences (versioned)	1 year
cs_save_data	Cyclesite	Honours your browser’s Save-Data preference for lighter media	1 hour
__cf_bm	Cloudflare	Bot-management challenge; distinguishes humans from automated traffic	30 minutes
cf_clearance	Cloudflare	Records that you have passed a security challenge	30 minutes to 1 year depending on configuration

2. Analytics Cookies

Help us understand how visitors interact with our website. We use this data to improve your experience and optimise our services. Requires your consent.

Cookie Name	Provider	Purpose	Duration
_ga, _ga_*	Google Analytics 4	Distinguishes unique users and records aggregate page-view analytics	2 years
cs_anon_id	Cyclesite	Anonymous bucket identifier for A/B experiments (set only after analytics consent)	1 year
_clck, _clsk, MUID	Microsoft Clarity	Session replay and heatmaps for UX improvement (loaded only after analytics consent)	Up to 1 year

Google Analytics Privacy Policy: policies.google.com/privacy

3. Functional Cookies

Remember your preferences to provide a more personalised experience. These cookies are optional but enhance your browsing. Requires your consent.

Cookie Name	Provider	Purpose	Duration
user_preferences	Cyclesite	Remembers display settings and search filters	1 year
recent_searches	Cyclesite	Stores recent search queries for convenience	30 days

4. Marketing Cookies

Used to deliver relevant advertisements and measure campaign effectiveness. We currently use limited marketing cookies. Requires your consent.

Cookie Name	Provider	Purpose	Duration
_gcl_au, _gcl_aw	Google Ads	Conversion tracking and remarketing for Google Ads campaigns	3 months

Managing Cookies

You can control and manage cookies in several ways:

1. Our Cookie Settings: Use our Cookie Settings page to manage your preferences for analytics, functional, and marketing cookies.

2. Browser Settings: Most browsers allow you to block or delete cookies. However, if you block essential cookies, some parts of our website may not function properly.

Browser Cookie Settings

Chrome: Settings → Privacy and security → Cookies
Firefox: Settings → Privacy & Security → Cookies
Safari: Preferences → Privacy → Cookies
Edge: Settings → Cookies and site permissions

Third-Party Cookies

We use third-party services that may set cookies. These providers have their own privacy policies:

Google Analytics: policies.google.com/privacy
Stripe (Payments): stripe.com/privacy
Meta (Facebook): facebook.com/privacy/policy

Changes to This Policy

We may update this Cookie Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Your continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

For questions about our cookie policy or to exercise your data rights, contact support@cyclesite.co.uk

See also our Privacy Policy for more information about how we handle your personal data.

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Cookies Policy