Talk routes, kit, repairs and rides with UK cyclists. Road, gravel, mountain, commuter, e-bike.
Post anything you want us to see: A bug you have hit, with steps if you remember them A feature you wish existed, and why A page that is confusing, slow, or just wrong Every thread here is read by the team. We may not always reply in publi…
The login window tried to log me in before I finished typing my password, I had not pressed enter. Also couldn't scroll down in the window. Worked when I retyped password and selected enter though.
Top comment · Admin
Morning! Good catch, the team is looking into this today and will have a fix published in the next couple of hours. Thank you for your post (our first on the feedback site). Tom.
Every time I try to message anyone I get a resource not found (404) error. https://www.cyclesite.co.uk/api/v1/messages/threads { "success": false, "error": "Resource not found", "code": "E4001", "meta": { "timestamp": "2026-06-07T11:57:34.…
Top comment · Admin
Afternoon, Thank you for reporting this, you've found a frustrating bug! The details you included made it very quick to pin down the issue. Messaging is working again now, and we've fixed the underly…
hi. i'm having issues with the heart in the top corner of the screen, sometimes it doesnt show all the bikes ive saved?
Hello, I was wondering if there is a email or phone number that I can contact. Kind regards, Tom
Top comment · Admin
Afternoon Tom, Thanks for getting in touch. For business enquiries the best address is partners@cyclesite.co.uk, or the main address support@cyclesite.co.uk. Drop us an email there and we'll get back…