Corrections

We will not always get it right.

When mistakes happen in a listing, a buying guide or the valuation data, this policy explains how we fix them and how to let us know. Spotted something wrong? Tell us at corrections@cyclesite.co.uk.

Principles

Types of correction

• Listing errors

  Wrong specs, wrong price, misleading photos, mis-categorised bike type.

  How to report: Use the "Report listing" button on the listing. We investigate within 24 hours and work with the seller to correct.

• Editorial corrections

  Factual errors in buying guides, reviews or market reports.

  How to report: Email corrections@cyclesite.co.uk with the URL and the correction. Editorial team verifies and updates within 48 hours, with a change note at the foot of the page.

• Valuation data

  Inaccurate or outdated market-price data, depreciation curves or market trends.

  How to report: Submit evidence via the contact form. Data team reviews weekly and adjusts the model rather than hand-editing individual outputs.

• Historical records

  Errors in the sold-prices archive, brand details or model specifications.

  How to report: Report with documentation. We verify against manufacturer sources before updating the database.

Submit a correction

Include the URL, a short note on what is wrong, and (where relevant) a source we can verify against. That gets us to a fix fastest.

• Contact form

  Attach screenshots if helpful
• corrections@cyclesite.co.uk

  Email directly

What we commit to

• Acknowledge every correction request within 24 hours
• Log significant changes publicly with original wording preserved
• Verify against primary sources before publishing
• Apply data corrections at model level, not by hand-editing rows
• Never retaliate against good-faith reporters