TENWAYS gives clear model-specific frame-number locations, and several are not visible until you remove a cover. On CGO600-series bikes, the frame number is under the bottom bracket behind a plastic cover. On mid-drive models such as the AGO X, AGO T, CARGO ONE, AGO Air and Longtail Duo, the number is on the right side near the chainring, above the motor.
That number matters. It helps you register the bike, check if it has been reported stolen, prove ownership, value it and sell it with more buyer confidence. Here is where to find it, how to read it, and how to check it before you buy.
Check a TENWAYS frame number
Free, instant, no signup. Enter the number stamped on the frame to check it against the UK stolen-bike databases.
On many TENWAYS bikes, the frame number is under the bottom bracket. On CGO600-series bikes, remove the plastic cover under the bottom bracket to see it. On AGO and Cargo mid-drive models, check the right side near the chainring, just above the motor. TENWAYS says CGO600-series frame numbers start with 1.
Start under the bottom bracket, then check the cover.
On CGO600-series bikes the number hides behind a removable plastic cover under the bottom bracket. On mid-drive AGO and Cargo models, it sits on the right side near the chainring, above the motor.
- Put the bike somewhere stable and well lit.
- Check under the bottom bracket between the pedals.
- On CGO600-series bikes, carefully remove the plastic cover under the bottom bracket.
- On AGO X, AGO T, CARGO ONE, AGO Air and Longtail Duo, check the right side near the chainring, above the motor.
- On the CGO009, check below the CE marking.
- Take a clear photo before typing the number into a checker.
Make sure you copy the full number. A single missing or misread character can give the wrong result.
What does a TENWAYS frame number look like?
TENWAYS says CGO600-series frame numbers start with the digit 1. Use the full number shown on the frame, not just the starting digit. Do not confuse the frame number with CE markings, motor labels or battery numbers.
Do not use the model name, tyre size, barcode on a shop label, or any number printed on a component. The frame number belongs to the bike frame itself. For example, these are not usually the frame number:
- TENWAYS CGO600
- TENWAYS CGO600 Pro
- TENWAYS CGO600 Plus
- TENWAYS CGO800 Plus
- TENWAYS CGO800S
- TENWAYS CGO009
- TENWAYS AGO X
- TENWAYS AGO T
- TENWAYS CARGO ONE
- TENWAYS AGO Air
- Longtail Duo
- CE mark alone
- Motor serial number
- Battery serial number
- Display number
- Charger number
The number you want is the unique frame code that belongs to the frame itself.
The plastic cover is the key detail
The plastic cover under the bottom bracket is the key TENWAYS detail. If you cannot see the number on a CGO600-series bike, it may not be missing. It may be behind the cover.
The detail that protects you.
A frame number is one of the most useful details on a used bike. It connects a TENWAYS to its owner, its registration record and any stolen-bike reports.
You may need it to:
- Check if a TENWAYS bike has been reported stolen.
- Register your bike.
- Sell your bike with confidence.
- Get an accurate bike valuation.
- Make an insurance claim.
- Report a stolen bike to the police.
- Prove the bike is yours.
If you own a TENWAYS, take a photo of the frame number and keep it with your receipt. If the bike is ever stolen, that detail can make a real difference.
Buying a used TENWAYS? Check the frame number first.
A clean-looking bike is not always a safe buy. Before you pay, ask the seller for a clear photo of the frame number and check it against stolen-bike records. You should also ask for:
- The original receipt or proof of purchase.
- The seller’s name matching the receipt where possible.
- Clear photos of the bike from both sides.
- A photo of the frame number.
- Any service history.
- Details of upgrades or replacement parts.
Red flag. Be careful if the seller refuses to show the frame number, says they cannot find it, gives only a partial code, or pressures you to pay quickly. A genuine seller should understand why you are checking.
Check a TENWAYS frame number on Cyclesite
Found the number? Run a free stolen-bike check before you buy. Enter the TENWAYS frame number into the checker and look for any matching reports. It only takes a moment, and it can help you avoid buying a bike with a bad history. If the bike looks clear, you can also value it and compare similar TENWAYS bikes for sale.
What to do if your TENWAYS has been stolen.
Report it as soon as possible. You will usually need the frame number, photos, make, model, colour, size, location and any unique marks or upgrades.
- Report the theft to the police.
- Get a crime reference number.
- Add the bike to stolen-bike databases.
- Update any existing bike registration record.
- Contact your insurer if you have cover.
- Watch used bike listings for matching bikes.
- Keep photos, receipts and messages in one place.
Include anything distinctive, such as upgraded wheels, unusual tyres, scratches, stickers, lights, mudguards, racks or replacement parts. The more detail you provide, the easier it is to identify the bike if it appears for sale.
TENWAYS frame number FAQs
Where is the frame number on a TENWAYS CGO600?
TENWAYS says it is under the bottom bracket, behind a removable plastic cover.
Where is the frame number on a TENWAYS CGO600 Pro?
Under the bottom bracket, behind the plastic cover.
Where is the frame number on a TENWAYS CGO800S?
TENWAYS says it depends on production batch: under the bottom bracket or near the CE marking.
Where is the frame number on a TENWAYS AGO X?
On the right side of the bike, near the chainring, just above the motor.
Where is the frame number on a TENWAYS CARGO ONE?
On the right side near the chainring, above the motor.
What if the TENWAYS frame number has been removed?
Check behind the plastic cover first. If the number itself has been scratched off or tampered with, do not buy the bike.
Can I check if a TENWAYS e-bike is stolen by frame number?
Yes. Use the frame number to run a stolen-bike check before buying, and ask for proof of purchase.
Looking for another brand? See the full bike frame number guide.
Bottom line
The quickest place to find a TENWAYS frame number is underneath the bike, near the pedals. Look for a stamped code or barcode sticker, copy the full number, then check it before you buy, sell or register the bike. A used TENWAYS can be a brilliant buy, but the frame number is the detail that protects you.
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Editorial standards
Last reviewed by the Cyclesite editorial team. Published by Cyclesite, Companies House No. 13238473.